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Tuition Fee and Refund Policy

TUITION FEE AND REFUND POLICY

 

Next review date: 02/09/2016

Previous review dates: 03/09/2015

Date of approval: Sept 2015

 

Contents

1. Induction

2. Tuition Fee Policy

3. Discounts 

4. Deposits and Reservation Fees

5. Additional Fees

6. Repeat Study

7. Payment Method

8. Non Payment of Fees

9. Refunds

10.Home/EU Students

11. Fee Appeals 

12. Amendments and Update 

 

1 Introduction

This policy relates to the provision of education and training at Fairfield School of Business. Where the policy refers to students entering into a contract with FSB it is understood that where an employer or other sponsor undertakes the responsibility for the fee the contractual responsibility relating to the payment of the fee and any subsequent refund of fee equally applies.

FSB is a private Higher Education provider and does not receive any financial help or support from local authorities or government agencies. FSB Management sets fee rates and levies fees, in order to cover the cost of the education and training it provides and to maintain FSB.

FSB will operate procedures to ensure that the Tuition Fee and Refund Policy is operated fairly and consistently across the institution.

2 Tuition Fees Policy

2.1 For each academic year and term, FSB will set, publish and charge tuition fees for all its courses. All information and prices provided on the FSB website, on enrolment forms and through other promotional channels are believed to be correct at the time of printing.

Students will be notified of fee rates prior to enrolment, wherever possible.

2.2 UK/EU residents whose tuition fees are paid in full by the Student Loans Company must provide the Tuition fee entitlement Letters from Student Loans Company to the Finance Office before the start of their course. Students who do not provide the tuition fee entitlement letters or are not eligible for the tuition fee from Student Loans Company will have to pay their tuition fees directly to FSB before the start of the course.

2.3 UK/EU residents who are funded by the Student Loans Company but whose tuition fee loan does not cover the full cost of tuition must provide the tuition fee entitlement letters from Student Loans Company to the Finance Office before the start of their course and pay the remainder of the tuition fees either in full before the start of their course or via an Instalment Plan agreed with the Finance Office.

2.4 If a sponsor or third party (SLC) fails to pay some or the entire tuition fee on behalf of a student, the student will become personally liable for payment of the outstanding amount on the date which it was due from their sponsor or the third party.

2.5 All other students, either not eligible or not choosing to take out the loan through SLC (self-funded), should refer to Section -07: Payments.

2.6 Self-funded students’ fees can also be paid through an agreed instalment plan. Students must discuss their arrangements for paying fees through such a plan the Finance Office.

2.7  FSB reserves the right to cancel the agreements at any time where the student:

2.7.1 Misses an instalment;

2.7.2 Intermits, defers, or cancels his enrolment on the course;

2.7.3 Is suspended, expelled, or otherwise removed from the course.

2.7.4 Low attendance on course

3 Discounts

3.1 Discretionary discounts may be offered to self-funded students who pay each year’s fees in advance at the beginning of each academic year.

4 Deposits and Reservation Fees

4.1 The balance of fees due is payable prior to the start of the first course unless an instalment plan for purposes of 2.6 above has been previously arranged. In case of an agreed instalment plan supplementary charges may be applied, and these will be set out separately in the instalment plan.

4.2 Payments received via cheques or credit cards or drafts must clear before the application is processed.

5 Additional Fees

5.1 Re-sit Fees:

Re-sit fees will be charged at £15.00 per assignment. If the student’s attendance records prior to the re-sit should their attendance is above 80%, this fee may be waived at FSB’s sole discretion.

5.2 Letter Request

Any urgent letter request will cost £20.00 per letter and any duplicate will cost £5.00 per letter

6 Repeat Study

6.1 Retake of Entire Year

All students registering for a period of repeat study must pay the full year’s tuition fees.

6.2 Retake of a Module

If a student is retaking or repeating a module, they must pay the full module fee for that individual module.

7 Payment Method

FSB collects tuition fees in accordance with its annual fee schedule and related policies. Tuition fees are due at the start of each registration period. FSB accepts the range of payments outlined below:

  •  In person using a debit or credit card, cheque, bankers draft or cash
  •   By post – cheque or bankers draft (please write student name, ID and course name on the reverse of the cheque)
  • Recurring credit/debit card payment

7.1       Bank to bank transfer

FSB Bank Details are:

For international transactions (outside UK)

Bank Name:                Barclays Bank

Account Name:           Fairfield School of Business

SWIFTBIC:                BARCGB22

IBAN:                         GB35 BARC 2024 6490 8363 97

School Address:                

3 Katharine Street, Croydon, UK,

Post Code: CR0 1NX

 

FOR UK Internal Transactions:

Bank Name:                Barclays Bank

Account Name:           Fairfield School of Business

 

Sort Code:                   20-24-64 

Account No:                90836397

 

Reference Number: your ID or initials and surname

FSB also allows students to pay their fee liability in instalments. Payment

Schedules or instalment plans are issued at the time of start of the course. Please contact the Finance Office for instalment arrangements and details of instalment dates.

Note: Dishonoured cheques or drafts will result in a charge of £30.00 to cover administration costs and bank charges.

8 Non Payment of Fees

8.1 Students whose fees (or any instalment of which) are outstanding for a period of more than 28 days will be removed from the course. A student removed from the course under this paragraph will also have any application to re-enrol for the course refused.

8.2 FSB may impose the following sanctions on students who default or miss agreed payments:

·         withdrawal of access to library and computing facilities;

·         not marking the examination scripts and assignments/coursework;

·         not issuing or publishing the examination results or any letter on student progress;

·         withholding certificates and transcripts;

·         with holding the final award certificate.

8.3 In addition to above steps, FSB reserves the right to refer students’ unpaid accounts to external agencies to pursue payment and, in addition, FSB may also exclude students from FSB and/or seek recovery through the courts.

8.4 If a sponsor or third party fails to pay some or all of the tuition fee on behalf of a student, the student will become personally liable for payment of the outstanding amount on the date which it was due from their sponsor or the third party.

8.5 Student registration with relevant awarding body will also be cancelled where the fees (or any instalments under an instalment plan due on that date) remain unpaid more than 28 days after the start of the course.

9 Refunds

9.1 Any student applying to enrol on a course with FSB reserves a place for himself/ herself. This may, when places are limited, result in a place being denied to another, and may therefore result in a reduction in the numbers FSB is able to recruit and resultant loss of income.

9.2 When applying to a course with FSB, a student enters into a legally binding contract. FSB’s contractual obligation is to provide the training as described in this Policy, subject to the availability of resources and viable student numbers. In circumstances where FSB cannot meet the terms of the contract (other than for reasons outside of its control, or as specified in the enrolment terms and conditions) it will refund the fee paid.

9.2.1 Tuition fees will be refunded in full if the School withdraws or discontinues the course applied for and fails to offer an acceptable alternative course. FSB is not however liable for any consequential loss including but not limited to travel and accommodation costs, and loss of earnings.

9.2.2 Where FSB cancels a course which is a mandatory component of a Group Award (e.g. an Edexcel award) and no alternative is provided by FSB and so the student is prevented from achieving the Group Award, FSB will refund the fees for any and all parts of the Group Award on which the student had already booked and paid the fees at the time FSB cancelled its course.  

9.3 FSB’s admissions process is subject to the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you have applied through our online enrolment form or have accepted the offer by post or email subsequent to contacting our admissions staff by telephone or email only, your acceptance of these terms will be treated as a ‘distance contract’. In such cases, after accepting an offer you have a right to cancel your acceptance of the offer at any time up to 14 days after you confirm your acceptance. If you cancel within this period you will be entitled to a refund of any deposit/tuition fees which you have paid and you will not be bound by this policy and the course Terms and Conditions. If you have requested early performance of the services e.g. you apply within 2 weeks of an induction day or course start date, then FSB will be entitled to deduct the value of any such services provided at the time of your cancellation request. Refunds requested by students of a ‘distance contract’ will paid within 14 days of the cancellation request. FSB prefers these requests be made on the cancellation form by email or delivery in person to the Administration Office,

9.4 All refunds made after the 14 day cancellation period will be paid less the reservation fees of £250, and any deferral/transfer fees and expenses reasonably incurred on the student’s behalf by FSB.

9.5 In circumstances where a refund of course fees is to be made in respect of a student, unless authorized otherwise, FSB will normally pay the refund directly to the organization or individual who made the payment of the fee to FSB. If a student wishes to authorise someone else to collect the refund on his/her behalf, FSB will require and authorisation letter and a valid ID from the authorised person.

9.6 Refunds will normally be made by cheque made payable to the applicant. If requested and depending on how the original payment was made, the other options for refund are credit or debit card, bank transfer and bankers draft. No refund will be made in cash.

9.7 FSB reserves the right to dismiss any student at any time for behaviour which is deemed to be unprofessional, inappropriate or disruptive to other students/staff. No fees will be refundable for any student dismissed under this section.

10 Home/EU Students

10.1 Deferrals

10.1.1 Deferrals may be authorized for students who submit a written request to FSB within 4 weeks of the commencement of the course and will only be granted to the students who, through no fault of their own and due to circumstances beyond their control, are unable to follow the course. FSB may specify that satisfactory evidence be provided of these circumstances and may specify what evidence is required or acceptable.

10.1.2 Refunds will not be issued for deferrals, and any credit balance already paid will remain on account and be carried forward to the following year/semester to count towards the deferred years’ fees. If the fee for the deferred year has increased, the student will be expected to pay the difference.

10.2 Withdrawals

10.2.1 No application for a refund of fees will be considered unless a withdrawal/intermission form has been completed in full and submitted to the Administration Office. The date of the withdrawal is the date request to Withdraw/Intermit form is submitted to the Administration Office. Withdrawals cannot be backdated. The forms are available from the Student Resources Portal or Administration Office.

10.2.2 FSB will refund the fee in full to students who submit a written request to the School up to thirty calendar days before the commencement date of the course.

10.2.3 If a student withdraws/is withdrawn from their studies after the start of their course but before the start of the final semester, FSB will withhold 50% of the total tuition fee. No refund is available to students who withdraw/are withdrawn from their studies in their final semester.

10.2.4 Discretionary full refunds for students who submit a written request to FSB less than thirty days before the commencement of the course may be granted to the students who, through no fault of their own and due to circumstances beyond their control, are unable to follow the course. FSB may specify that satisfactory evidence be provided of these circumstances and may specify what evidence is required or acceptable.

10.2.5 FSB will take into account any tuition fee support that students receive from the Student Loans Company (SLC).

10.2.6 Students who are in receipt of tuition fee support from the SLC and withdraw their studies prior to the tuition fee being made by SLC will become personally liable for payment of any tuition fee due.

10.3 Temporary Withdrawals/Intermission of Studies-

10.3.1 Students who temporarily withdraw from FSB are, by definition, expected to return. The date of intermission is the date request to Withdraw/Intermit form is submitted to the Administration Office. Intermissions cannot be backdated. The forms are available from the Student Resources Portal or Administration Office.

10.3.2 Refunds will not be issued for intermissions and any in credit balance already paid will remain on account and be carried forward to the following year to count towards those years’ fees. If the fee for the new year has increased, the student will need to pay the difference.

10.3.3 Students who are in receipt of tuition fee support from the SLC and intermit their studies prior to the tuition fee being made by SLC will become personally liable for payment of any tuition fee due.

10.3.4 On resumption of study, where the student is liable for the fee the student will be invoiced the full tuition fee for the academic session plus any repeat fee, with a discount applied equal to the tuition fee charged for the period of study prior to the intermission. If the student returns for the full academic year, then s/he will be charged in full at the new rate.

10.3.5 Students who temporarily withdraw/intermit their studies remain liable to pay any outstanding fees due to FSB and re-enrolment will not be permitted until outstanding fees have been paid.

11 Fee Appeals

11.1 Individual staff members of FSB are not permitted to vary or waive fees. When extenuating circumstances warrant an investigation into the amount of fee charged according to the current fee policy, a student should submit an appeal in writing to the Director of School.

12 Amendments and Updates

FSB reserves the right to amend the Tuition Fees and Refunds Policy at any time and to the extent which it may from time to time decide. The policy applicable to a student’s course shall be that in effect at the time of acceptance of their course Offer.

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